Terms and conditions

This website is owned and operated by Bread for Good Community Benefit Society trading as Scotland The Bread.

Our Contact details

Email

info@scotlandthebread.org

Mill and flour despatch

Unit 8, The Bowhouse, St. Monan’s, Anstruther, Fife KY10 2FB.
Telephone: 01333 730625

Registered office

Macbiehill Farmhouse, Lamancha, West Linton, Peeblesshire, Scotland, EH46 7AZ.
Telephone: 01968 660449

  • Bread for Good Community Benefit Society Ltd is registered with the Financial Conduct Authority under the Co-operative and Community Benefit Societies Act 2014 Registration Number 7315
  • Charity Number SC 048892
  • VAT Reg. No. (GB) 242 0687 21
  • Data Protection Register Entry No. ZA187795

Shipping & Handling

Most of our orders are sent out by overnight carrier (we are currently using APC).

For ordering outside of the UK Mainland – Scottish Islands, Channel Islands, Northern Ireland, Isle of Wight, Isle of Man, Isle of Scilly and Europe –  we use the most economical service which is sometimes the postal system. We have to book each delivery separately, so please contact us directly to find out how much your parcel will cost to deliver:

  • Telephone: 01333 730625
  • Email: info@scotlandthebread.org

Delivery Schedule

We usually despatch goods on Tuesdays and Thursdays. If you need to receive the goods by a specific date, please contact us and we will do our best to meet your deadline or, at least, give you the most accurate information we can about your delivery. Delivery will normally take two working days but for more remote areas it can take up to five days.

Occasionally, an item you have ordered may be out of stock. This is unlikely to happen but if it does, we will contact you immediately to suggest an alternative, inform you of when we will have the item available or arrange a full refund of any payment you have made.

Returns Policy

If your purchases do not arrive in good condition, or if there is a mistake in your order, please let us know immediately and give us brief details, including the date the parcel was delivered.

We will either send you a replacement free of charge (provided we still have some in stock) or you can choose to have your money refunded.

Tax Charges

Some items are zero rated for VAT; others attract VAT at the standard rate and this is included in the price. We are also legally obliged to charge VAT on the packing and delivery costs of orders that contain standard-rated goods.

Credit Card Security

All credit card numbers are encrypted by PayPal. They are not held in clear text on any website and they are not passed to Scotland the Bread. You do not need to have a PayPal account to use our online shop. PayPal gives the option of using your normal debit or credit card to pay for an order if you do not have a personal PayPal account.